Roger & Sons takes the utmost care in packing and shipping your order. Upon delivery the truck drivers turn over the responsibility of unloading your shipment to your designated representative. A lift gate is available upon request. 

Before received, please immediately examine your entire shipment for any damage. Should any damage be detected, do not accept the delivery and contact our customer service department without delay at 212-226-4734. 

Roger & Sons does not assume responsibility for concealed damage. Save the carton and all packing materials and report any damage right away to the carrier.